31
Years

TOPS Ltd.

16 Mill Creek Rd, Pembroke Parish, Bermuda, HM 02 | Directions
Opening hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm
Saturday Closed
Sunday Closed
Methods of Payment
Ratings & Reviews
Click to rate
Description

Welcome to TOPS Ltd., Bermuda’s premier destination for comprehensive office solutions since 1995. For nearly three decades, we have been more than just a supply store; we are a partner in your professional success. Founded by industry veterans Claude Guay and Ed Faries, our mission is to combine global quality with local reliability.

Located at our 15,000 sq. ft. state-of-the-art facility on Mill Creek Road, we provide everything from high-end Konica Minolta photocopiers to customized office design and daily stationery needs. Whether you are a small local business or an international corporation, our team of factory-trained technicians and friendly sales experts is dedicated to keeping your office running at peak efficiency.

 

10 Reasons to Choose TOPS Ltd.

  • Established Expertise: Proudly serving the Bermuda business community since October 1995.
  • Elite Partnerships: Direct partnerships with leading brands like Konica Minolta, Brother, and Panasonic to ensure competitive pricing
  • Complete Office Design: We offer CAD system layouts and ergonomic furniture solutions (including sit-stand workstations) to maximize your workspace.
  • Award-Winning Service: Recipient of the prestigious Crystal Lion Award and multiple Top Export Dealer honors.
  • Certified Technical Support: Our service team has over 100 years of combined experience with factory-trained technicians.
  • Sustainability Leaders: Our "Green Policy" ensures access to eco-friendly FSC-certified paper and Energy Star-rated equipment.
  • Convenient Online Ordering: Access our massive digital catalog with an enhanced search function and real-time stock quantities.
  • Same-Day Delivery: Efficient local delivery that brings your supplies directly to the correct location, not just the front door.
  • Customized Branding: Professional in-house logo design, custom stationery, and a wide array of promotional gift items.
  • Responsive Support: Our "two-ring" policy ensures your calls are answered promptly by a real person ready to help.
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FAQ
Where is TOPS Ltd. located and what are your hours?

We are located at 16 Mill Creek Road, Pembroke. You can find us by following Mill Creek Road to the very end and bearing left into our parking lot. We are open Monday through Friday, 8:30 a.m. to 5:00 p.m.

How do I get in touch with your team?

You can reach us by phone at 441-292-5500, fax at 441-292-6200, or via email at info@topsltd.bm. For specific departments like Sales or Service, please visit our Contact Us page for direct email addresses.

How can I place an order for office or computer supplies?

We offer several convenient ways to order: Online: Register for an account to access our online catalog with real-time stock levels. Phone: Call us at 292-5500. Email: Send your requirements to marketing@topsltd.bm.

Do you offer delivery across Bermuda?

Yes! Our delivery team (David, Treadwell, Zeko, and Patrick) is known for going the extra mile. We don’t just drop items at your front door; we deliver them directly to the specific location or desk where you need them.

What if an item I need is not in stock?

While we carry a vast inventory in our 15,000 sq. ft. warehouse, any items not currently in stock can typically be ordered and delivered to your door within just a few days

Do you provide eco-friendly or "Green" products?

Absolutely. We are committed to the 3 Rs (Reduce, Reuse, Recycle). Our online catalog features a specific "Green Tab" to help you find FSC-certified paper, energy-efficient electronics, and recycled supplies.

How do I request a service call for my printer or copier?

You can place a service call directly through our website using our Online Service Form, or call our office. Our "two-ring" policy ensures your call is handled quickly by our experienced staff.

Are your technicians certified?

Yes. Our service team has over 100 years of combined experience. Our technicians are factory-trained by brands like Konica Minolta and must pass specific equipment courses before they are authorized to service new models.

Can you help with office space planning?

Yes! We provide complete office design services, including CAD system layouts. We can help you maximize your workspace with our range of HON furniture, panel systems, and ergonomic sit-stand workstations.

How do I set up a business account or apply for credit?

We welcome new business accounts! You can download our Credit Application directly from our website or call our accounting department at 292-5500 to have one sent to you.

In what currency are your products priced?

Our standard Office Supplies Catalog is priced in $BD. However, please note that our Promotion & Gift Item Catalog is priced in $US; please contact us for a formal quote in Bermuda dollars for these items.