| Monday - Friday | 8:00am - 6:00pm |
|---|---|
| Saturday | 9:00am - 5:30pm |
Shipping
Ship your online purchases to Bermuda with the island's fastest, friendliest, and favorite shipping service! You'll get your own Mailboxes account number and a U.S. shipping address with zero U.S. sales tax. Plus, every time you use it, you earn discounts through our rewards program. Best of all, we offer full pricing transparency—no hidden fees or surprise costs. You'll only ever pay for shipping, insurance, and government charges. Pretty cool, right?
ProPacks Export & Relocations
Moving away, or need to send a care-package? Use our ProPacks service to ship overseas. We take inventory of everything you are shipping, individually hand-pack your items for safety and security, handle all the Customs documents, and ensure delivery of your items directly to your overseas address - no matter where in the world it is. Our ProPacks service is fully insured, offering you that extra peace of mind while your valuables are en route.
Outbound Returns
Don’t love your new purchase? No sweat, so long as you've imported the product with Mailboxes, we can
o ship to Bermuda, you’ll need a Bermuda Customs ID (called a CAPS ID), a shipping service, and a U.S. address where your online purchases can be delivered. Mailboxes gives you all of that in one simple sign-up—your own U.S. shipping address, a Mailboxes account, and help with Customs paperwork.
A CAPS ID (Customs Automated Processing System ID) is a number issued by Bermuda Customs that identifies you as the importer. You need it for any goods brought into Bermuda. It’s free to apply, takes about 2–3 days, and once linked to your Mailboxes account, we handle the Customs paperwork for you automatically.
Nope! With your Mailboxes U.S. address, your purchases are shipped tax-free. You’ll only ever pay for shipping, insurance, and government charges. No hidden fees.
With Mailboxes, most packages arrive in Bermuda within 48–72 hours after reaching our U.S. warehouse. We also offer a Weekly Consolidation service for “less urgent” shipments, which helps save on costs.
Yes! Mailboxes offers island-wide delivery straight to your door for just $0.99 per pound, capped at $25 per delivery. Easy and convenient.
If you imported it with Mailboxes, we’ll help you return it overseas, at up to 70% off regular courier prices. Just bring the item back to us and we’ll handle the rest.
Yes! Our ProPacks service helps you ship or relocate from Bermuda to anywhere in the world. We hand-pack your items, complete Customs paperwork, and provide full insurance for peace of mind.
Mailboxes bills clients based on the actual weight (not size) of your package, plus standard government charges. Mailboxes keeps pricing fully transparent, with no hidden fees or surprise costs. For shipment specific quotes, use our online shipping calculator so you can estimate before you buy.
Express shipping is the fastest: packages typically arrive within 48–72 hours. Weekly shipping consolidates your packages over a week and ships them all at once to save you money, arriving the following Wednesday.
Yes, just upload your invoice to our Dashboard once you’ve made a purchase (we’ll show you how—it takes seconds), or send a copy by email. That allows us to clear your package through Bermuda Customs quickly and in your hands without delay.